Business in Focus
The Focus Team can deliver an extensive range of counselling and other related services including the following:-
Short Term Counselling
Counselling can be of immense value within organisations helping individuals overcome problems and resolve difficult situations.
Personal problems can often manifest themselves in poor performance, a change of behavior or sickness all of which are detrimental to an organisation’s performance.
Specialist counselling expertise can get to the root of the problem and support the individual in overcoming it.
Focus Counselling provides employee assistance programmes which are tailored to your company’s business needs and provides employees easy access and confidentiality.
Employee Assistance Programmes (E.A.P.’s)
A modern approach to employee support. A first class cost effective confidential service tailored to the individual needs of your company or organisation.
Stress Management
According to figures from the Health and Safety Executive over half a million people say they are affected by workplace stress and 13.4 million working days are lost each year because of stress and related conditions. Focus can provide stress management training and stress audits for organisational analysis.
Training
Over recent years employers have recognized the importance of staff development in both helping to improve staff morale and increase levels of customer service satisfaction. In recognition of this Focus Counselling Services has developed a programme of training workshops for managers and staff developed to meet these demands.
Training sessions can be provided for groups of up to 16 individuals either from our training and workshop centre in Hull city centre or on your own premises.
Training can be provided on a number if subjects including,
Working with difference and diversity
Stress management
Harassment raining
Equal opportunity training
Managing a team
Team building
Customer care skills
Working with difficult customers
Training Packages
Training is an important aspect of employee support and development. Focus can devise and develop tailor-made training programmes in a variety of areas
Communication skills
Difference and Diversity
Equal Opportunities
Interpersonal Skills
Harassment Training
Assertiveness
Mediation/Conflict Resolution
Mediation is when an impartial third party – a mediator – helps two or more people resolve their difficulties in a way which respects their individual rights and needs.
Our service offers a confidential independent environment within which a fully qualified experienced and accredited mediator can help you resolve any issues around conflict.
Dedicated Counselling
If required Focus Counselling can provide face-to-face dedicated counselling. This can be conducted at our offices or at another suitable location.
Focus Counselling Service’s counsellors are all highly trained and as well as general counselling, many have had extra training in specialities and are able to offer support on a whole range of issues.
Critical Incident Debriefing
The worst case scenario may never happen to your organisation, but if it did would you have the support in place?
Critical Incident Debriefing provides you with access to trained counsellors as soon as an incident occurs.
A critical incident may include:
- An industrial incident
- The sudden death of an employee
- A fatal accident involving an employee / employees
Critical incident support can include:
- Group debriefings for staff
- Support for employees and their families through individual face to face counselling or telephone counselling
Focus Counselling staff also work closely with Occupational Health and Human Resources Managers to ensure they are supported in what may be a difficult time for your organisation.
There are a number of ways Focus Counselling Services can provide ‘Critical Incident Debriefing’. For more information please contact our office.
Therapeutic Approaches
A variety of approaches are used by our counsellors including the following:-
Person Centred
Gestalt
Psychodynamic
Transactional Analysis
Family Therapy
Counselling Children
Family Therapy
Cognitive Therapy
We also can provide:
Supervision
Psychotherapy
Counsellor Training